Terms of use

Version of 29 October 2026. If anything is unclear, write to us at info@animario.com.

This English version is provided for convenience. In case of discrepancy, the Spanish version prevails.

1. Who we are

Animario is provided by GROWXIA TECHNOLOGIES LIMITED, a limited company registered in Ireland under number 806705, with its registered office at Prospect Hill, Finglas, Dublin (Ireland). It is not registered for VAT. Contact: info@animario.com. In these terms, “we” or “us”.

2. What Animario is

A web tool that creates curiosity reels from a topic. Before any voice is used, it shows you the script for your approval and, if you approve it, delivers the video, the cover and the copy for posting. To do this it uses Anthropic’s AI (Claude) and ElevenLabs’ services with your own accounts or, if you choose Animario’s AI (section 6), with Animario’s accounts. We are not affiliated with Anthropic or ElevenLabs.

3. Your account

• You must be over 18 and use real information.
• Your account is personal: do not share it. You are responsible for what is done with it.
• If you suspect someone is using it without permission, let us know right away.

4. Your Claude and ElevenLabs accounts

• If you create your reels with Animario’s AI (section 6), you connect nothing: we use our own AI and voice accounts, and what this section says does not apply to those reels.
• You connect your Claude (with an Anthropic API key) and your ElevenLabs (for commercial use, the Starter plan or higher; the free plan only allows personal, non-commercial use and requires crediting ElevenLabs when you post). What they use is billed to you directly by them, under their own terms, which you must comply with, including Anthropic’s usage policy and ElevenLabs’ commercial license.
• We store your keys encrypted and only use them for the jobs you request. You can remove them at any time from “Accounts”.
• We are not responsible for the charges, limits or changes of those services.

5. Plans, credits and payments

• Credits. In Animario everything is paid for with credits: each action (creating a reel, making its video, each round of changes, redoing the storyboard, searching for ideas) costs the credits you see on its button before you press it (section 6).
• Welcome credits. When you confirm your email you receive, only once per account and with no card needed, the welcome credits stated in the app and on the website at that time.
• Plans. Each plan is a monthly subscription that, when the payment for each period is confirmed (the first payment and each renewal), gives you the credits stated in the app and on the website at the time of purchase or renewal, as well as the channels and the jobs at once it includes. If you move up to a bigger plan in the middle of a period, you are charged the price difference for the rest of the period at that moment, and you receive the difference in credits between the two plans when the charge for the difference is confirmed. If you move down, you keep the credits you already had, and what Stripe credits you for the unused time stays as a balance in your favour for your next invoices.
• Plan credits carry over to the next month. The ones you do not spend in their period remain valid during the following period and expire when it ends.
• Payments are processed by Stripe. The price you see is the final price you pay, and you receive the receipt by email.
• You can cancel whenever you like from “Accounts → Your plan”; your plan stays active until the end of the period you paid for, and the credits you have left can be used until they expire.
• First-plan bonus. When the payment for the first period of your first paid plan is confirmed, you receive, only once per account, the bonus credits stated in the app and on the website at that time. They expire like that plan period's credits and add to those of a promo code. If that payment is refunded, we may remove the bonus credits you have not used. Accounts that had already paid for a plan before do not receive it.
• Promo codes. A promo code gives the credits it states: some with the confirmed payment of the first period of your first plan (for example, AMIGOS), expiring like the credits of that plan period; others the moment you use it. It applies only once per account, when you create it or from “Accounts → Your plan” before your first payment, and only while the code is active, has not expired and has uses left. It cannot be exchanged for money.
• If we change the prices of the plans, we will notify you at least 30 days in advance, and the change will apply from your next renewal.

6. Credits and top-ups

• What each action costs. It depends on how you create the reel (with your own AI and voice, section 4, or with Animario’s AI), on its quality level and on its length, which you choose when you create it and the reel keeps to the end. With your own AI, what your AI and your voice use is billed to you by them, separately. Every round of changes costs its credits, the first one included. To create a reel you need the credits for the whole reel; the script is charged when you create it and the video when you approve it.
• Animario’s AI. With it you connect nothing: Animario uses its own AI and voice accounts. We may pause new reels with Animario’s AI for a while (for example, because of an incident with our providers); you do not lose your credits, and you can carry on with your own AI.
• When they are spent. When a phase starts, its credits are reserved; they are spent when the phase ends with its result or when you stop it yourself (if you then press “Retry”, it carries on without charging you again). If a phase fails without giving you its result, we give you its credits back. If a reel with Animario’s AI costs much more than usual, we pause it to review it without spending any extra credits: either it carries on with the same credits, or we cancel it and give you back all of that reel’s credits.
• Top-ups. If you have an active paid plan, you can buy credit top-ups, paid once (they are not a subscription). Each top-up gives the credits stated in the app and on the website at the time of purchase. Its price is the final price, VAT included, and it is charged by Stripe. Top-ups cannot be bought without an active plan.
• Expiry. Your plan’s credits expire at the end of the period after the one that gave them to you (section 5). Those from a top-up, the welcome credits and those from a code expire within the period stated in the app and on the website when you receive them. The ones that expire first are used first. “Accounts” shows how many you have and when they expire.
• No cash value. Credits cannot be exchanged for money, transferred to another account or resold, except for the refund if you withdraw (section 7). If you delete your account, any credits you have not used are lost.
• Changes. If we change how many credits an action costs, we will notify you at least 30 days in advance. The credits you already have do not change: a change in the credits a plan or a top-up gives, or in how long they last, only applies to credits you receive afterwards.

7. Right of withdrawal

If you are a consumer in the European Union, you may withdraw from the contract within 14 days of signing up by writing to info@animario.com, without giving any reason. Before you pay, we ask you to confirm, by ticking a box, that you want the service to start immediately. If you then withdraw, we will refund what you paid minus the proportionate part of the service already provided (for example, the plan credits you have already spent). Once the service for a period has been fully provided, you can no longer withdraw from that period.

Top-ups. You may also withdraw from the purchase of a credit top-up within the following 14 days, in the same way. Before you pay, we ask you to confirm, with the same box, that you want to start using the credits immediately. If you withdraw, we refund the amount of the credits you have not used, in proportion to what you paid for the top-up; credits already used are not refunded.

8. What you create

• The reels you create are yours, to the extent the law allows, and you may use them for commercial purposes.
• You decide what you publish and where, and you are responsible for it: review the script and the facts before approving, and follow each platform’s rules, including labeling AI-made content where required.
• Your own facts. If you choose “Your own facts” when you create a reel, the AI does no research: the reel is made only with the facts you write. You are responsible for those facts being accurate and for having the right to use them; Animario does not check them.
• We do not guarantee views, followers, income or the monetization of your channels.

9. Acceptable use

You may not use Animario for content that is illegal, misleading, infringes the rights of others or incites hatred. Nor may you:

• try to extract, copy or reproduce Animario’s instructions, tools or engine;
• resell access or share your account;
• overload the service or try to get around its limits or its security.

10. Availability and changes

Animario is in beta: it may have errors or outages. We do our best to keep it working well, and we may improve it or change features. If a change significantly harms you, we will let you know and you will be able to cancel.

11. Liability

We are liable for damage we cause through willful misconduct or gross negligence. Beyond that, our liability is limited to what you have paid in the previous 12 months. Nothing in these terms limits your rights as a consumer under the law.

12. Closing your account

You can delete your account whenever you like from “Accounts”. We may suspend it if you breach these terms, and we will let you know unless the law or security prevents it.

13. Governing law

These terms are governed by Irish law. If you are a consumer, you keep the protection of the law of your country of residence and may bring a claim before its courts.